Report abuse. Details required :. Cancel Submit. Previous Next. Hi Jschubart, Sorry for the inconvenience caused by this issue. Also, we suggest you try resetting OneDrive sync client with steps below and see it helps: 1. Launch OneDrive application again and sign in your account. See if the issue still happens. If issue persists, for troubleshooting, we would appreciate if you share following information: 1.
Screenshots for the error messages. The version of your OneDrive sync client. Best Regards, Tina. How satisfied are you with this reply? Hi Jschubart, Have you tried the suggestion? Let us know if you need further help. In reply to jschubart's post on June 10, Hi Jschubart, Thank you for sharing the screenshot. How do you locate the problematic file? You may also try following: Manually go to the location of the problematic file or look for it in File Explorer, can you find it?
Hi Jschubart, May I know if you tried the suggestion? Feel free to share any update with us. I get an 'Item Not Found' dialog box when trying to move it out of the synced folder. In reply to jschubart's post on June 18, Hi Jschubart, Thanks for posting back.
In reply to jschubart's post on June 19, Resend the failed messages. For incoming messages: Failed to download media successfully due to rate-limiting. Ask the sender to resend the message. Message failed to send because there was an error related to your certificate.
Download a new certificate from the WhatsApp Manager and re-register. Occurs when a message is sent but the business client's certificate is not properly signed using the client's identity keys. This likely indicates that the client re-registered with new identity keys but did not go through the full certificate creation flow. Message failed to send because more than 24 hours have passed since the customer last replied to this number.
Use a message template to respond. Message failed to send because there are restrictions on how many messages can be sent from this phone number. This may be because too many previous messages were blocked or flagged as spam.
Check your quality status in the WhatsApp Manager. See the Quality-Based Rate Limits documentation for more information. Failed to send a message because this user's phone number is part of an experiment.
Skip sending messages to this user. Both of those fields are required for this type of message. Please go back to the Commerce Manager and check it again. Also make sure the header and body objects are present and have an assigned value. If the system is under heavy load, this error is returned to allow the system to recover from the load. This error occurs when a master-only request, such as set settings, get settings, import, export, code request, register, etc.
Retrying the request should resolve this error. If this does not resolve the error, contact support. This error occurs when requests are sent to a Coreapp node that is not the shard owner or in the process to become the shard owner.
You might see this error when we are doing shard failover in the multiconnect setup. This error occurs when you send a message to yourself. To resolve, send the message to a number that is not your own. Message request contains below minimum or above the maximum number of sections. See section object for more information. There is an invalid number of rows. For List Messages , there must be at least one rows object per section. The section object has no products or the total product count has exceeded the maximum allowed number.
The catalog ID you provided is not connected to the phone number you are using to send a message. This error is returned when a business sends a Single Product Message with missing and incomplete e-commerce compliance information.
This error is returned when a business sends a Multi-product message with missing and incomplete e-commerce compliance information.
This error is returned when a business sends a Multi-product message where there is a mix of invalid products and products with missing compliance information. Returned when the header object structure is invalid. This error is returned when a business has not provided any compliance information.
See the Business Compliance endpoint. You have exceeded the maximum number of message templates you can have for this WhatsApp business account. This phone number is eligible to be added directly, and does not need to use phone migration APIs. Add the phone number to your WhatsApp account from Business Manager directly, and proceed with registration. Work with the business that owns the source WABA to set up the account correctly or to deactivate it, and then retry migration.
The source and destination WABAs must represent the same business. Certificate can be downloaded only after confirming ownership of a phone number that is being migrated. In order to download the certificate and proceed with registration, request for a registration code and verify it.
Ask your client to reach out to the source WABA to disable two-step authentication before trying to migrate. This is caused by a bug in an old version of the iOS client. We expect the errors to reduce overtime as the general population upgrades.
If you are seeing "Conflict: Detected multiple instances that share the same number", you need to check your containers.
The most likely cause is you have multiple Docker containers trying to connect to the WhatsApp servers using the same WhatsApp account. Make sure you have only one container up and running. If you have old containers, shut them down and the error will go away.
Product Area. A "name" Net, Host, Gateway, or Domain name is a text string up to 24 characters drawn from the alphabet A-Z , digits , minus sign - , and period. Note that periods are only allowed when they serve to delimit components of "domain style names". Microsoft Windows warns customers, when a host name with an underscore is chosen, but sadly it doesn't prevent that choice: It is unclear why the message above is only a soft warning, which would allow users to continue by clicking on Yes and with that accepting the problems with applications and network hardware.
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