Your order will be shipped to your home, so you will need to pay the shipping and handling fee. If you order after the due date, your order will be shipped to your home so you will need to pay the shipping and handling fee.
After Picture Day, Class Pictures can only be ordered by phone. We are unable to post class pictures online for viewing. Can my student's photos be retaken? For fall pictures, many schools offer a retake day about weeks after the original Picture Day. The school will send out a new flyer for the retake pictures. You will need to return your original package to the photographer on the retake day. A new package will be produced from the new image and will be delivered in weeks to the school.
If your school, league, or organization does not offer a retake day, you can request a full refund. For school pictures, check Find My Picture Day to see if your school has a retake day scheduled. Check with your school, coach, league, or organization to see if you have a retake day. Can I change or cancel an order? Once an order is placed online, it cannot be changed or cancelled. Make sure you enter the hyphens in the Portrait ID. You may also encounter errors if the spelling of your child's last name does not match the school or organization's records.
Why didn't the class picture arrive with my order? Class pictures are produced separately from portrait packages.
In some cases, we work with the school to get class pictures ready. It may take until the end of the year for these to be ready and delivered.
I've already placed my order. How can I check my order status? Please see the question "How can I check my order status? How do I contact Lifetouch? For U. Hidden Title. Order Help - K Help Center URL. URL Name. Terms of Service. Privacy Policy. Access code are deactivated after 1 year. If your access code is older than 1 year, you may need to have your gallery reactivated. Please feel free to email us at customersupport pictureswithclass.
A: During the pre-pay period, on or before picture day , please feel free to email us at customersupport pictureswithclass. During the reorder, after pictures have been completed and shipped back to the school , to provide the access code we will need to get permission from the school.
We will submit a request via email to the school. Once we have received a response from the school confirming it is appropriate to release the access code, we will email it to you. After that they will be moved to our archives. At that time, you will have 30 days to purchase your pictures by the sheet.
0コメント